SIEBEL CRM

  • Foundations
    • Introducing Siebel Applications
    • Implementing Siebel Applications
    • Using the Siebel Client
    • Working with Data in the User Interface
  • Architecture and Installation
    • Exploring the Siebel Architecture
    • How Clients Access Seibel Data
    • Installing Siebel software
    • Introducing Server Administration
    • Server configuration and Management
  • Security
    • Securing Siebel Implementations
    • Controlling Access to views
    • Controlling Access to Customer Data
    • Creating the Company Structure
    • Controlling Access to Master Data
    • Authenticating Users
  • Exploring Siebel Applications
    • Understanding object Definitions behind a Siebel Applications
    • Understanding Siebel Tools to Examine Object Definitions
    • Understanding the Siebel Data Model
    • Understanding Business Components
    • Understanding Party Business Components
    • Understanding Business Objects
  • Configuration
    • The Configuration Process
    • Managing Object Definitions
    • Editing and Compiling Object Definitions
    • Understanding the Physical User Interface
    • Configuring Applets
    • Configuring Applications, Screens and Views
    • Configuring Drilldowns
    • Configuring Business Components and Fields
    • Creating business Components and Fields
    • Configuring Pick Lists
    • Configuring Multi-Value groups
    • Extending the Seibel Database
    • Exploring Integration Strategies
  • Enterprise Integration Manager
    • Exploring Integration Strategies
    • Introducing Enterpriser Integration Manager
    • Data Mapping
    • Invoking Enterprise Integration Manager
    • Enterprise Integration Manager Consideration
  • Workflow manager
    • Understanding Siebel Event models
    • Using Siebel State Model
    • Introducing Siebel Workflow
    • Deploying Workflow Processes
    • Invoking Workflow Processes
    • Understanding Interactive and Long-Running Flows
    • Assignments manager
    • Introducing Assignment Manager
    • Creating Sales Assignment Rules
    • Assignment Manager Configuration
    • Deploying Assignment Manager
  • Deployment
    • Performance Considerations
    • Migrating from Development to Test
    • Using Siebel Remote to Support Mobile clients
    • Administering Siebel Remote
  • Actuate Reports
    • Introduction about reports Architecture of report server
    • Simple reports
    • Master-child reports
    • Parameterized reports
  • e-Script
    • Browser script
    • Server script
    • Applet level
    • BC level
    • Application and Business services level
  • eRoadmap methodology
    • Definition stage
    • Discovery stage
    • Design stage
    • Configure stage
    • Implement
    • Deploy stage
  • Introduction to Siebel EAI
    • Introduction to Siebel EAI
  • Introduction to Siebel Testing
    • Introduction to Siebel Testing
  • Career Guidance
    • Understanding the Physical User Interface
    • Configuring Applets
    • Configuring Applications, Screens and Views
    • Configuring Drilldowns
    • Configuring Business Components and Fields
    • Creating business Components and Fields
    • Configuring Pick Lists
    • Configuring Multi-Value groups
    • Extending the Seibel Database
    • Exploring Integration Strategies
  • Enterprise Integration Manager
    • Exploring Integration Strategies
    • Introducing Enterpriser Integration Manager
    • Data Mapping
    • Invoking Enterprise Integration Manager
    • Enterprise Integration Manager Consideration
  • Workflow manager
    • Understanding Siebel Event models
    • Using Siebel State Model
    • Introducing Siebel Workflow
    • Deploying Workflow Processes
    • Invoking Workflow Processes
    • Understanding Interactive and Long-Running Flows
    • Assignments manager
    • Introducing Assignment Manager
    • Creating Sales Assignment Rules
    • Assignment Manager Configuration
    • Deploying Assignment Manager
  • Deployment
    • Performance Considerations
    • Migrating from Development to Test
    • Using Siebel Remote to Support Mobile clients
    • Administering Siebel Remote

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