Sales Force Admin Online Training in USA
Sales Force Admin Course Contents
(Admin + Developer + Integration + Lightning + Wave Analytics)
Background preparation
Introduction on Cloud Computing
IAAS (Infrastructure as a Service)
PAAS(Platform as a Service)
SAAS(Software as a Service)
Introduction on CRM
Introduction on Com
Sales force Standard Objects
(Importance: High)

Sales force Sales Process
Sales force Service Process
Lead management
Web to Lead
Lead auto response
Case management
Web to case
Email to case
Case escalation
Sales force Date Model
(Importance: High)

Becoming Familiar with the Setup Area
Introducing Apps
Introducing Objects
Introducing Tabs
Introducing Fields
General Fields
Enhancing the Simple App with Advanced Fields
Field Dependency
Becoming Familiar with Object Detail Pages
Data Validation
(Importance: Medium)

Enhancing the Simple App with Data Validation
Introducing Validation Rules
Standard Validation Rule
Custom Validation Rule
UI Design & Assignment
(Importance: Medium)

Introducing Page Layouts
Adding page Layout elements
Tab Layouts
Record Type management
Expanding the App Using Relationships
(Importance: High)

Introducing Relationships
Lookup Relationship
Master Detail Relationship
Roll-up Summary fields
Hierarchy Relationship
Self Relationship
Many to many Relationship
User Management
(Importance: High)

Introduction Users
User creation
Setting up features per user record
Security and Sharing
(Importance: High)

Organization-Wide Defaults
Profile
Permission Sets
Introduction on Roles, Profiles
Sharing Rules
Manual Sharing
Field Level Permissions
Creating Public Groups and Queues (also, difference between them)
Data Management
(Importance: High)

Data Import with Data Loader
Insert
Upsert
Update
Delete
Export
Export All
Using Custom Workflow Processes
(Importance: Most Important)

Introducing Workflow
Workflow Actions
Update Record
Create Task
Automate Emails
OWD
Introducing Approvals Process
(Importance: Most Important)

Planning for Approval Processes
Creating an Approval Process
Creating Approval Steps
Analysing Data with Reports and Dashboards
(Importance: Medium)

Introducing Reports
Tabular Reports
Summary Reports
Matrix Reports
Joined Reports
Report Formats
Introducing Dashboards
Adding Dashboard Components
Dynamic dashboard
Bucket fields
Custom Reports Types
SPECIAL ADDITION!!
(HARDLY ANY 1 TEACH IN MARKET AS IT NEEDS PAID ACCOUNT)

Sales force Deployment
Migration Strategies
Inbound Change Set
Outbound Change Set
Migration from one Sales force environment to Other
Packaged deployment
HOT TOPIC IN INDUSTRY!!
Sales force Lightning Essentials
Sales force Mobile Essentials
Sales force Integration Essentials
Sales force Wave analytics Essentials

REQUEST A DEMO